All Leisure Group Plc and All Leisure Holidays Limited ("We" or “Us” as the context may require) are committed to protecting and respecting your privacy. This policy (and any other documents referred to on it) sets out the basis on which any personal data We collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how We will treat it.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is All Leisure Holidays Limited, Company No. 02888825 of Compass House, Rockingham Road, Market Harborough, Leicestershire, LE16 7QD.
We may collect and process the following data about you:
On all forms you will be given the opportunity to opt-out of receiving Our occasional marketing information.
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.
For the same reason, We may obtain information about your general internet usage by using a cookie file which is stored on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve Our Sites and to deliver a better and more personalised service. Some of the cookies We use are essential for the site to operate.
Cookies are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted. The information is only de-encrypted when it reaches our server.
We also have a Firewall (security software) in place to protect our internal information from the Internet.
We ensure that your information, mailing address information and all data submitted by you to Us is stored on secure databases and protected (both on the web servers used and at their offices) by hardware, software and passwords from access by anyone but authorised staff.
If We give you (or where you have chosen) a password which enables you to access certain parts of Our Site, you are responsible for keeping this password confidential and not to share it with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although We will do our best to protect your personal data, We cannot guarantee the security of your data transmitted to Our Site; any transmission is at your own risk. Once We have received your information, We will use strict procedures and security features to try to prevent unauthorised access.
We use information held about you to:
If you are an existing customer, We will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.
We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
In addition, any company within the All Leisure Group may allow access to their mailing list to other companies within the Group who offer a product that may specifically be of interest to you. If you do not wish to receive e-mailings from any other company within the group you can unsubscribe here: email@example.com.
We may disclose your personal information to third parties:
We will only disclose your name and travel booking details to our suppliers for operational purposes. We will not pass on your details to other companies for marketing purposes.
We won't disclose credit/debit card numbers unless we believe in good faith that the law requires it.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if We intend to use your data for such purposes or if We intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms We use to collect your data. You can also exercise the right at any time by contacting us at firstname.lastname@example.org.
Our Sites may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that We do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information We hold about you.
If, at any time, a user wants to verify, update or amend their personal data they may email their request to email@example.com. Alternatively, you may write to us at the address listed at the end of this policy.
Verification, updating or amendment of personal data takes place within 40 days of receipt of the request.
Marketing Department (New Media)
All Leisure Group Plc